Data Deletion Request
Delete specific data without removing your account
If you wish to delete specific data from your Cents account without deleting your entire account, you can submit a data deletion request. This allows you to maintain your account while removing selected information.
What Data Can Be Deleted
You can request deletion of specific types of data, including:
- Uploaded documents (receipts, invoices, bank statements, PDFs)
- Individual transactions or transaction history from specific time periods
- Financial records for specific accounts
- Saved goals or analytics data
- Images or files stored within the app
How to Submit a Data Deletion Request
To request deletion of specific data, please follow these steps:
- Send an email to support@cents-app.com
- Use the subject line: "Data Deletion Request"
- In your email, clearly specify which data you would like to delete
- Include any relevant details (date ranges, transaction IDs, document names, etc.)
- Send the request from the email address associated with your Cents account
Processing Time
Data deletion requests will be processed within 30 days of receiving your request. You will receive a confirmation email once the deletion is complete.
Important Notes
- Deleted data cannot be recovered, so please review your request carefully
- Some data may be retained if legally required for compliance or regulatory purposes
- If you want to delete all your data, consider submitting an Account Deletion Request instead
- Your account will remain active after data deletion, and you can continue using the app
Contact Us
If you have questions about data deletion or need assistance, please contact us:
Email Support
support@cents-app.com